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Latitude/Brio, Vancouver, BC, Canada

Frequently Asked Questions. (FAQ)

(All Funds are in Canadian Dollars$)

*Please note all wire transfers of Deposit or Rent will require an additional CDN$10*

**We now accept credit card through Paypal (fees apply)**

How much is the rent?
$1750* per month. No Hidden Costs! Please email or call if the stay is less than a month for different rates.

(*rates are Seasonal, please contact me for the latest rates)

Can we view the suite?
We will try to arrange for viewing of the suite if possible as to respect the guests/tenants' privacy that maybe currently occupying the suite. Be aware of Scam/Fraud landlords, always a safety precaution to insist on viewing the suite. If you are from out of city or country, try to get a relative or friend that is in Vancouver to arrange a viewing.

How do I reserve an apartment?
We will first require a Rental Application filled out and approved. Once the application is approved, we require a refundable deposit of $875.00 or 1/2 month's rate payable via wire transfer($10 additional service charge), Canadian Cheque (No Fees) or Bank Draft (No Fees).  Once we receive your deposit, an email confirmation will be sent to you together with information on check-in procedures. We now accept deposit via Paypal.com, note that fees applies using this method. (Example: CDN$875 sent by Paypal using Visa/Mastercard would have a CDN$34.43 fee, at checkout, the security deposit will be refunded also via Paypal in the amount of CDN$875-CDN$34.43 = CDN$840.57).


What is the minimum length of stay?
We require a minimum stay of 7 days. The tenancy can begin on any day of the month. Any additional days after the first 30 days is charged on a pro rate basis. For example, if you stay for 40 days, you will be charged for 1 month plus 10 days, not 2 months. We will always require a Fixed Rental Agreement even for short stay. Rental Agreement are standard forms used by the Residential Tenancy Office in British Columbia.


Are Taxes and Utilities included in the price?
We are not required to charge tax. All utilities are included. Cable TV (Channels 2 to 28) are also included. The monthly rental price includes ALL incidental fees and is your final price. There are NO hidden costs.


Is my deposit refundable?
A deposit of 1/2 month's rate is required to reserve your apartment, refundable if you cancel at least 45 days before your lease begins less $100 to cover administrative costs.  This amount also serves as your damage deposit and is FULLY refundable subject to inspection at the end of your lease. Deposits are returned within 48 hours after check-out.  Rent is non-refundable.  Your deposit will be forfeited and your booking considered cancelled if you do not show up for check-in and we do not hear from you after 48 hours beginning noon of your check-in date.


Is smoking allowed?
Smoking is strictly prohibited in the apartment, on the patio/balcony or anywhere in the building and common grounds. Please be advised that any evidence of smoking will result in a forfeiture of the entire amount of your deposit.


Are pets allowed?
Pets are not allowed in any of our suites. Please understand due to guests with allergies, we do not allow pets in any of our suites.


How many people are allowed in an apartment?
One bedroom suites can accommodate up to 2 persons and a child.


What are the check-in procedures?
Complete check-in procedures will be emailed to you as soon as your deposit is received.  You will find directions and addresses of all our locations on our website. Upon check-in a Residential Tenancy Agreement will be presented to you together with all the required keys.  This agreement does not include any conditions not already mentioned on our website.  Please email us should you require an advance copy of the agreement. You can check in at any time of the day or night. Your first month's rent is due when you check-in.  2 pieces of ID including a photo ID (passport, driver's licence) will be required at this time.  You can pay by cash or cheque.   



What is the checkout time?
Checkout time is Noon on the last day of your lease term.  Please give us advance notice should you require a late check-out.  We will do our best to accommodate you although it is not always possible.


What is included?
Our fully furnished suites include all bedding, warm quilts, linens and towels,  an iron and ironing board, an initial supply of toilet paper, soap and detergent, complete kitchen utensils including a microwave, toaster and coffee machine, safe deposit box, a TV and DVD player and most other basic day to day items for your convenience and pleasure. Our suite also include a clothes washer & dryer in-suite. Do let us know should you need anything specific in addition to what's mentioned.


What about TV, Telephone & Internet?
TV (Channels 2 to 28) included, Unlimited Local Telephone Calls and High Speed Internet Access (ADSL) are included for your convenience and pleasure. Access to the Internet only requires a quick automatic on-line registration of your laptop computer.


What about parking?
Secure underground parking at no charge, note that parking is first come first serve in the visitor parking area in the secured underground area. However, there are usually plenty of parking on the side streets around the building.


How is the Building/Suite security?
This Condo is only 4 years old and have the latest security features includes: Secured swipe card entry to front lobby, elevator will only accessible to floor where your suite is located by swiping card in elevator. 2 garage gates to access (with remote) underground brightly lit parking space. Suite located on higher floors so not easy to climb up to the balcony. Entrance door to suite is pin # coded entry with code change for every new tenant.